Commercial Security System Maintenance Company | Security System PPM Services Midlands
Commercial Security System Maintenance for Businesses That Can’t Afford Downtime
- Expert commercial system servicing for intruder alarms, CCTV and access control
- Fast-response maintenance, compliance logs and pre-failure fault detection
- Trusted by retail parks, offices, schools, warehouses and logistics hubs
- 3000+ properties maintained, 40+ years’ experience and 24/7 engineer access
“Super job from Hari and Team… would certainly recommend if you are considering a modern security set-up.”
40+ Years of Trusted Security
Since 1983 Proudly 5 Star Rated
Commercial Security Maintenance Company In The Midlands
Proactive Security System Maintenance for Uptime, Compliance, and Peace of Mind
When your business depends on reliable protection, small faults, missed tests, or overlooked updates can lead to costly downtime. Our expert maintenance service keeps your security systems compliant, fully functional, and ready to respond when it matters most with no disruption and no subcontractors.
From first fix to long-term care, we ensure your system performs at its best with scheduled servicing, real-world testing, and rapid fault resolution. Our in-house team maintains everything we install so you’re never overlooked, never left waiting, and always covered.
We Service Your Security Systems
With deep knowledge of our systems, our in-house engineers carry out detailed, standards-aligned servicing to keep your setup operating smoothly. From sensor recalibration to connection checks and battery replacements, we maintain every part of your system
We Monitor Your Security & Safety
Every component is stress-tested in real-world conditions to guarantee live alerts, full detection accuracy, and working fault signals. From fire alarm call points to CCTV backup feeds, we test against failure, not just functionality so you’re covered when it counts.
We Maintain With PPM Plans
If something goes wrong, we’re already on it. With remote diagnostics, direct engineer contact, and scheduled check-ins, our support team acts fast. Whether you operate 9 to 5 or 24/7, we’ll keep your system live, your site safe, and your compliance audit-ready without the delays or third-party handoffs.
Security Maintenance That Keeps Your Business Protected
We help you keep your people, property, and operations safe long after the initial install. Our maintenance services are designed for long-term reliability, compliance confidence, and zero surprises.
Whether you’re running a single site or a multi-location operation, we make sure your entire system performs as expected, remains legally compliant, and adapts to your business as it evolves.
Fire Alarm Maintenance
CCTV Maintenance
Access Control Maintenance
Intruder Alarm Maintenance
‘Always There When It Matters…’
We've trusted P&R for years and they’ve never let us down. Their servicing is spot on and the team always go the extra mile—literally sent our son a get-well gift after surgery. That personal touch makes all the difference.
Engineer-Led, Not Sales-Driven
You speak to real experts, not salespeople.
NSI Gold Certified & Fully Compliant
We’re independently audited to the highest UK standards
Trusted Support, 24/7 Anytime
You’ll always have direct access to our team
Ready To Make Your Property Safe?
Whether you're planning ahead or updating an old setup, we’ll guide you through every step from site survey to install and long-term support.
Commercial Security System Maintence For Businesses In The Midlands
Commercial Security System Maintenance Built for the People Responsible for Keeping Sites Running
Whether you're managing risk, ensuring compliance, or maintaining continuous protection across multiple commercial locations, our accredited in-house maintenance service ensures every security system works exactly as it should day in, day out.
Security System Maintenance For Facilities
Facilities & Compliance Managers
We handle routine inspections, compliance documentation, and BS-standard testing so intruder, and access control systems always meet legal and insurance requirements. You’ll get streamlined reports and full traceability for audits and inspections.
Security System Maintenance For Sites
Site & Operations Directors
From shift changes to operational risks, we maintain your system to support daily workflows not disrupt them. That includes alert response testing, access schedules, escalation settings, and 24/7 system monitoring to ensure every risk is covered.
Security System Maintenance For Rental Properties
Landlords & Building Owners
Whether you manage one site or a growing portfolio, we maintain and monitor your systems to prevent downtime and tenant disruption. No third parties. No last-minute call-outs. Just expert service, clean reporting, and compliance-ready support.
Centralised Security System Maintenance For Multi-Site Estates
Multi-Site Operators & Estate Managers
We keep your systems consistent across sites while tailoring schedules to local risks. Our centralised maintenance ensures maximum uptime, minimal disruption, and consistent performance whether you’re running two buildings or twenty.
Security System Maintenance For Construction Sites
Construction & Fit-Out Contractors
After installation we keep your newly commissioned systems performing exactly as specified. From warranty servicing to regular health checks, we ensure ongoing reliability with minimal disruption to operations or handover timelines.
Security System Maintenance For Schools & Hospitals
School Trusts & Medical Sites
We maintain systems in safeguarding-critical environments where reliability is non-negotiable. That means scheduled testing, response verification, and regular updates to ensure your CCTV, alarms, and access systems work without fail when it matters most.
3000+
Satisfied Customers
3400+
Projects Completed
40+
Years Of Experience
Full Security System Maintenance Company in The Midlands
Our Commercial Security System Maintenance Services
Whether you're responsible for a retail unit, office complex, warehouse, or multi-site operation, our NSI Gold-accredited maintenance ensures your systems keep working exactly as they should. From scheduled servicing to fault diagnostics and compliance checks, we maintain each element to meet your operational demands, risk profile, and insurance needs — all with zero corner-cutting and no subcontractors.
Intruder Alarm Maintenance, Stay One Step Ahead
An intruder alarm system is only effective if it works the moment it’s needed no delays, no faults, no false reassurance. Our preventative maintenance service ensures every component is tested, monitored, and ready to respond.
Sensor Accuracy & Response Time Testing
Backup, Connectivity & Alert Check-Ups
CCTV System Maintenance That Keeps You Covered
A well-installed CCTV system is only as good as its ongoing performance. Our tailored maintenance services ensure your cameras, recorders, and software stay sharp, compliant, and ready when you need them most whether that’s day-to-day monitoring or post-incident evidence.
Footage-Ready, All Year Round
Compliance-Backed Maintenance Logs
User Access Aligned & Up to Date
Hardware, Logs & Audit Trail Checks
Seamless Access Control Maintenance
Your access control system needs to work smoothly every single day without lag, failure, or security blind spots. That’s why we provide scheduled maintenance and responsive support that keeps every entry point secure and every log accurate.
Ready To Make Your Property Safe?
Whether you're planning ahead or updating an old setup, we’ll guide you through every step from site survey to install and long-term support.
Engineer-Led, Not Sales-Driven
You speak to real experts, not salespeople.
NSI Gold Certified & Fully Compliant
We’re independently audited to the highest UK standards
Trusted Support, 24/7 Anytime
You’ll always have direct access to our team
Our Reviews
We’ve built our reputation on personal service, expert advice, and systems that work when it matters most. But don’t just take our word for it, hear from the homeowners and businesses who trust P&R Alarms to protect what matters every day.
Who Maintains Security Systems For Businesses in the Midlands?
What You Should Know About Maintaining a Commercial Security System?
Whether you're maintaining a new install, taking over legacy kit, or standardising upkeep across multiple sites, this section tackles the most common maintenance questions we hear from facilities managers, compliance officers, and operational teams so you can stay compliant, covered, and in control.
What’s included in a typical maintenance visit?
A standard visit includes a full inspection of all hardware, a check of system performance and responsiveness, cleaning of sensors and cameras, software or firmware updates where needed, and detailed logging of all results. For systems like fire alarms and access control, we also test emergency functions, fault diagnostics, and alert integrations to ensure everything complies with your site’s operational needs.
How often do I need to service my security system?
Servicing schedules depend on the system type, the size and function of your premises, and any compliance or insurance requirements. Typically, most systems need to be serviced annually, but high-traffic or high-risk environments such as warehouses, schools, and healthcare sites may need servicing two to four times per year.
Can you maintain systems you didn’t install?
Yes. We regularly take over maintenance responsibilities for systems installed by other providers. Our process begins with a full site audit, where we assess current system condition, identify any faults or compliance risks, and determine what upgrades may be required. We then offer ongoing maintenance tailored to your setup, even if it’s a legacy or hybrid system.
Will I receive documentation after the service?
Absolutely. Every visit comes with a detailed engineer’s report, including system performance status, compliance testing results, remedial actions (if any), and general recommendations. These reports are essential for internal records, external audits, and insurance renewals, ensuring complete transparency and traceability.
What happens if something fails during a service?
If a component fails inspection or testing, we’ll explain the issue, provide a quote for replacement or repair, and aim to resolve it as soon as possible. Our engineers carry many replacement parts and components in their vans for same-day fixes, especially for urgent systems like fire alarms or access control points.
Does my system need servicing if it’s still working fine?
Yes. Systems can degrade without visible signs of failure. For example, detectors may become desensitised, CCTV lenses might lose clarity, or backup batteries could underperform. Maintenance helps identify these issues early, ensuring your system performs correctly in an emergency and remains fully compliant.
Are you certified to maintain fire, intruder, access and CCTV systems?
Yes. We are NSI Gold accredited, and our maintenance procedures align with BS 5839 for fire alarms, BS 9263 for intruder alarms, and sector-specific best practices for CCTV and access control. We stay up to date with regulation changes, so your system remains audit-ready and fully compliant at all times.
Can you monitor or diagnose systems remotely?
For many modern systems, yes. We offer remote monitoring options and fault diagnostics for IP-based CCTV, cloud access control, and intruder alarm panels with connected software. This allows us to respond faster and even resolve issues without a site visit, reducing disruption and downtime.
What if there’s a fault outside of business hours?
We provide 24/7 emergency support for clients with service agreements. If a system goes down, generates persistent faults, or triggers a critical alert, you’ll have access to our on-call engineering team. We prioritise security and safety-critical systems with guaranteed response times.
Can I cover all my systems under one contract?
Yes. We offer integrated maintenance agreements that cover your fire alarms, intruder systems, CCTV, and access control under a single plan. This simplifies budgeting, streamlines paperwork, and ensures consistent engineering standards with one accountable provider.
How do I know if my current provider is doing a good job?
Look for clear, detailed reports, proactive communication, and transparent scheduling. If you’re unsure, we offer independent system audits and maintenance reviews. If your current provider isn't addressing faults, lacks traceability, or provides vague paperwork, it may be time to consider switching to a more thorough and reliable partner.
NSI Accredited
Projects Completed 3400+
Case Study Title Here Over 2 Lines
We’ve built our reputation on personal service, expert advice, and systems that work when it matters most. But don’t just take our word for it, hear from the homeowners and businesses who trust P&R Alarms to protect what matters every day.
We’ve built our reputation on personal service, expert advice, and systems that work when it matters most.
40+
Rooms Installed
40+
Rooms Installed
40+
Rooms Installed
Highly Trusted Commercial Security Company in the Midlands
From First Call to Ongoing Care
Step 1
Book Your Site Survey
Speak to a certified engineer not a salesperson and arrange a no-obligation visit to assess your property and needs.
Step 2
System Design & Quotation
We’ll design a system tailored to your premises and risk profile, then send you a clear, fully compliant quote.
Step 3
Professional Installation
Our qualified engineers carry out your installation to the highest standards, with professional workmanship.
Step 4
Ongoing Maintenance
Enjoy 24/7 support, routine servicing, and expert care long after your system goes live all from a team you know.